How do I make a return?

Open tab

Unworn and unused items may be returned within fourteen (14) days of arrival.  Contact returns@kerrymcgauley.com with your order number and the item(s) you wish to return and we will email you a return label.

Please note: Shipping fees for returns will be deducted from your refund. Please review our Shipping & Returns policies or email info@kerrymcgauley.com with any additional questions.

Can I make an exchange?

Open tab

Unfortunately, we do not accept exchanges. Please follow steps for making a return and place a new order.

When can I expect my refund?

Open tab

Processing refunds typically takes 5-10 business days once item(s) have been received. All refunds will be issued to the original form of payment.


What forms of payment do you accept?

Open tab

We accept all major credit cards, including Visa, Mastercard, American Express and Discover. We also accept ApplePay and Google Pay.

When will my order ship?

Open tab

As all pieces are handmade to order, please allow up to 5 business days for items to ship. We appreciate your patience!  If for any reason shipment is delayed longer than 5 business days, we will notify you directly. 

Do you offer gift packaging?

Open tab

All items are shipped in their own cotton pouches, which we think make for a chic, thoughtful gift.


What does “gold-plated” mean?

Open tab

As gold is a soft metal, gold-plating is the method of coating a thin layer of gold over a stronger metal, typically brass, copper or silver, making your gold pieces more durable. All chains, hoops, closures, and other metal findings in our pieces are gold-plated.

Can I swim in my jewelry?

Open tab

We recommend removing your pieces prior to showering and swimming in a pool or the ocean. We also suggest avoiding lotion and perfume application while wearing. For additional care instructions, check out our Care Guide or email us at info@kerrymcgauley.com.

How do I know my bracelet size?

Open tab

We offer two lengths for all our bracelet styles to fit your needs. To determine your size, use a measuring tape or sting and measure just above the wrist bone, adding ¼-½ inch for a comfortable fit.

Do you offer custom pieces?

Open tab

Yes! We offer custom design services of 5+ pieces for your special occasions. Send us your inspiration, theme, color palette, etc. and we can create your one-of-a-kind item. To inquire contact custom@kerrymcgauley.com.

Where is your jewelry made?

Open tab

All pieces are handmade in Newport, Rhode Island.


Do you have a store?

Open tab

Not yet! But we hope to have a physical location one day.

Other questions?

Open tab

We’re here to help! Get in touch via info@kerrymcgauley.com.

Close (esc)

Lets Keep In Touch!

Sign up to be the first to know about new arrivals, sales, and promotions

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Shopping Cart

Your cart is currently empty.
Shop now