As all pieces are handmade to order, please expect items to ship within 5 business days of ordering. We appreciate your patience!

For any shipping delay longer than 5 business days we will notify you directly.

All orders ship via USPS for a flat rate. Orders totaling $200 and above ship for free via USPS Ground Advantage.

Please ensure accuracy in shipping address as we are not responsible for any lost items due to an incorrect or incomplete shipping address. Orders marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

We currently do not ship outside of the US. But be sure to check back in with us as we hope to ship internationally soon!

Local delivery is available on orders within the city of Newport, Rhode Island. This option is available at checkout with a Newport shipping address. Orders will be dropped off within 5 business days in mailbox or near front door unless otherwise stated.

If you're passing through the area and would like to coordinate a pick-up from our home studio please contact info@kerrymcgauley.com.

Unworn and unused items may be returned within fourteen (14) days of arrival. Please contact returns@kerrymcgauley.com with the order number and item(s) you wish to return and we will email you a return label. Item(s) must be returned in original packaging including pouch. 

Custom and personalized items are final sale and not available for return.

Please note: A return shipping fee of $5 will be deducted from your refund. Refunds will be processed within 5-10 days of receipt and will be refunded to the original payment method.

We currently do not accept exchanges. Please follow the process for a return and submit a new order.